Account deletion
Delete your account and document data.
Request removal of your G3 account, uploaded documents, and related data.
Send your request to gustavo.g.gallaga@gmail.com from the address you use to sign in.
How to request deletion
Email us from the address you use to sign in or use the deletion link provided in the app listing. Include the workspace name if you know it, and say whether the request covers your user account, your uploaded documents, workspace content you control, or all available account data.
Verification and timing
We may verify your identity, authority over the workspace, and whether an organization controls the data before deleting records. We will acknowledge the request and complete it within the period required by applicable law unless retention, security, legal, or organizational controls require a different lawful handling.
What can be deleted
Workspace membership, authentication references, uploaded documents you control, OCR text, extracted fields, comments, saved signatures, share links, workflow activity, mobile drafts synced to the service, support records tied to the request, and related metadata can be deleted or de-identified when legally and technically available.
Single sign-on accounts
If your organization uses single sign-on, your identity provider may keep its own account record. We coordinate with that provider so app access and platform data are handled consistently.
What we must keep
Some audit, billing, tax, signature evidence, legal, fraud-prevention, dispute, security, backup, and compliance records may be retained for a limited period where the law, an organization, or legitimate operational need requires it. Data in recipient systems, exported files, or third-party webhook destinations must be handled by the recipient.